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    <channel>
        <title>Clear Books service status</title>
        <link>https://status.clearbooks.co.uk/rss</link>
        <description><![CDATA[Status Feed]]></description>
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                                                                <language>en</language>
        <lastBuildDate>Wed, 08 Apr 2026 12:02:26 +0000</lastBuildDate>
                <item>
            <title><![CDATA[API - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/155/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/155/</guid>
            <description><![CDATA[**Resolved** - 13/09/2025 16:13:59 GMT

- - -

API check **failed** (server time: 13/09/2025 15:55:19 GMT)

Get https://secure.clearbooks.co.uk/accounting/api/wsdl/: net/http: request canceled (Client.Timeout exceeded while awaiting headers)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Sat, 13 Sep 2025 14:55:19 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Lloyds Bank - Personal]]></title>
                        <link>https://status.clearbooks.co.uk/incident/153/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/153/</guid>
            <description><![CDATA[An issue has been identified with the 'Lloyds Bank - Personal' feed. Users are seeing a message stating, "Your transaction history is currently being imported and will be available in your bank account in a few moments," but no transactions are being imported. Our bank feed provider is working with Lloyds to resolve this.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 04 Aug 2025 15:11:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance]]></title>
                        <link>https://status.clearbooks.co.uk/incident/152/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/152/</guid>
            <description><![CDATA[Clear Books will be unavailable for a short period between 23:00 BST and 23:30 BST on Saturday 26th of October 2024 whilst we perform important maintenance on our systems]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 24 Oct 2024 08:06:53 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[TSB Bank Feeds]]></title>
                        <link>https://status.clearbooks.co.uk/incident/151/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/151/</guid>
            <description><![CDATA[TSB, in collaboration with Plaid, our third-party Bank Feed provider, is actively investigating the current outage.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 18 Mar 2024 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Maintenance]]></title>
                        <link>https://status.clearbooks.co.uk/incident/149/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/149/</guid>
            <description><![CDATA[This coming Saturday (18/02/23) our software will be undergoing maintenance between 11pm and 1am. We’ll be up and running as soon as we’ve finished.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 13 Feb 2023 09:10:07 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Metro Bank]]></title>
                        <link>https://status.clearbooks.co.uk/incident/142/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/142/</guid>
            <description><![CDATA[Some business accounts are not connecting correctly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 15 Mar 2022 15:14:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[NatWest]]></title>
                        <link>https://status.clearbooks.co.uk/incident/141/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/141/</guid>
            <description><![CDATA[There is a partial outage of the Natwest bank feed that our partners are investigating ASAP.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 01 Mar 2022 09:52:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Metro Bank]]></title>
                        <link>https://status.clearbooks.co.uk/incident/139/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/139/</guid>
            <description><![CDATA[There is a issue with business account feeds for Metro. Our partner's and Metro are investigating this further.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Wed, 24 Nov 2021 14:56:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Metro Bank (Direct Feed)]]></title>
                        <link>https://status.clearbooks.co.uk/incident/140/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/140/</guid>
            <description><![CDATA[We have become aware of an issue with Metro Direct feeds. We have escalated with Metro to resolve.

UPDATE: 24/11/2021

Metro have issued the following statement:

"We are aware of an issue regarding Metro Bank’s bank feed which is causing an issue with transactional data sync. Metro Bank are urgently investigating this issue and apologise for the inconvenience caused."]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 09 Nov 2021 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Santander Bank Feeds]]></title>
                        <link>https://status.clearbooks.co.uk/incident/137/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/137/</guid>
            <description><![CDATA[There is a current issue with Santander bank feeds failing to reautheticate and connect on initial import and also failing to import for existing feeds. Our partners are investigating this.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 13 Sep 2021 11:01:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Cater Allen Bank Feeds]]></title>
                        <link>https://status.clearbooks.co.uk/incident/136/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/136/</guid>
            <description><![CDATA[There is a current issue with Cater Allen bank feeds failing to reautheticate and connect on initial import and also failing to import for existing feeds. Our partners are investigating this.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 09 Sep 2021 10:14:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Tide bank feeds]]></title>
                        <link>https://status.clearbooks.co.uk/incident/135/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/135/</guid>
            <description><![CDATA[There is a current issue with Tide bank feeds failing to reautheticate and connect on initial import. Our partners are investigating this.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Fri, 02 Jul 2021 14:04:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Barclays bank feeds]]></title>
                        <link>https://status.clearbooks.co.uk/incident/134/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/134/</guid>
            <description><![CDATA[There is a current issue with Barclays bank feeds failing to reautheticate and connect on initial import. Our partners are investigating this.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 01 Jul 2021 13:37:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Revolut bank feeds]]></title>
                        <link>https://status.clearbooks.co.uk/incident/133/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/133/</guid>
            <description><![CDATA[There is a current issue with Revolut bank feeds failing to reautheticate and connect on initial import. The failure message is incorrect username or password. Our partners are investigating this.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 17 Jun 2021 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled maintenance]]></title>
                        <link>https://status.clearbooks.co.uk/incident/131/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/131/</guid>
            <description><![CDATA[Clear Books will be undergoing scheduled maintenance between 23:00 GMT and 00:00 GMT on the 12th-13th of December]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 07 Dec 2020 16:41:25 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[RTI outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/129/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/129/</guid>
            <description><![CDATA[HMRC's RTI service is currently experiencing a major outage. As a result, customers will not be able to file RTI submittions at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 13:46 BST this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 25 Aug 2020 09:37:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/128/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/128/</guid>
            <description><![CDATA[HMRC's MTD VAT service is currently experiencing a major outage. As a result, customers will not be able to view or file MTD VAT returns at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 13:46 BST this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 25 Aug 2020 09:37:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/127/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/127/</guid>
            <description><![CDATA[HMRC's MTD VAT service is currently experiencing a major outage. As a result, customers will not be able to view or file MTD VAT returns at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 17:19 BST this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 28 Jul 2020 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/119/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/119/</guid>
            <description><![CDATA[HMRC's MTD VAT service is currently experiencing a major outage. As a result, customers will not be able to view or file MTD VAT returns at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 08:38 GMT this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 11 Feb 2020 14:13:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled maintenance]]></title>
                        <link>https://status.clearbooks.co.uk/incident/118/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/118/</guid>
            <description><![CDATA[Clear Books will be unavailable breifly between 23:15 GMT and 23:45 GMT on Saturday 1st of February while scheduled maintenance is carried out]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 28 Jan 2020 11:21:59 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/117/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/117/</guid>
            <description><![CDATA[HMRC's MTD VAT service is currently experiencing a major outage. As a result, customers will not be able to view or file MTD VAT returns at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 15:20 GMT this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 23 Jan 2020 12:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/116/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/116/</guid>
            <description><![CDATA[HMRC's MTD VAT service is currently experiencing a major outage. As a result, customers will not be able to view or file MTD VAT returns at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 13:45 GMT this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 09 Jan 2020 10:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/115/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/115/</guid>
            <description><![CDATA[HMRC's MTD VAT service is currently experiencing a major outage. As a result, customers will not be able to view or file MTD VAT returns at present.

More information is available on HMRC's [incident page](https://api-platform-status.production.tax.service.gov.uk/)

---

As of 13:40 GMT this issue has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 07 Jan 2020 10:21:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Open Banking upgrade work]]></title>
                        <link>https://status.clearbooks.co.uk/incident/114/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/114/</guid>
            <description><![CDATA[Banks feeds are currently unavailable due to scheduled upgrade work. Please refresh your bank feeds tomorrow (Thursday 19 September) or use the bank statement import tool.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Wed, 18 Sep 2019 09:43:29 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/110/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/110/</guid>
            <description><![CDATA[**Resolved** - 22/05/2019 12:48:25 GMT

- - -

API check **failed** (server time: 22/05/2019 12:23:32 GMT)

Get https://secure.clearbooks.co.uk/accounting/api/wsdl/: net/http: request canceled (Client.Timeout exceeded while awaiting headers)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Wed, 22 May 2019 12:23:32 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Service outage]]></title>
                        <link>https://status.clearbooks.co.uk/incident/103/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/103/</guid>
            <description><![CDATA[At 08:57 BST we were affected by a major service outage at our service provider. Unfortunately the nature of the outage resulted in automatic fail-over mechanisms taking longer than usual to kick in. Service has now returned to normal and no further disruption is expected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Fri, 10 May 2019 07:57:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Marketing pages - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/98/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/98/</guid>
            <description><![CDATA[**Resolved** - 11/12/2018 14:32:41 GMT

- - -

Marketing pages check **failed** (server time: 11/12/2018 14:25:48 GMT)

Get https://www.clearbooks.co.uk/: net/http: request canceled (Client.Timeout exceeded while awaiting headers)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 11 Dec 2018 14:25:48 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/96/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/96/</guid>
            <description><![CDATA[**Resolved** - 11/12/2018 14:34:41 GMT

- - -

API check **failed** (server time: 11/12/2018 14:21:41 GMT)

Expected HTTP response status: 200, got: 404]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 11 Dec 2018 14:21:41 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[MTD VAT service unavailable]]></title>
                        <link>https://status.clearbooks.co.uk/incident/95/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/95/</guid>
            <description><![CDATA[HMRC are carrying out an upgrade to the MTD VAT service between 17:00 GMT on Friday 30th November and 11:00 GMT on Tuesday 4th December.

During this period it will not be possible to make MTD VAT submissions or view your upcoming VAT obligations]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Fri, 23 Nov 2018 12:32:56 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Micro marketing pages - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/90/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/90/</guid>
            <description><![CDATA[**Resolved** - 23/05/2018 08:04:03 GMT

- - -

Micro marketing pages check **failed** (server time: 23/05/2018 06:05:10 GMT)

Get https://clearbooksmicro.co.uk/: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Wed, 23 May 2018 06:05:10 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Micro marketing pages - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/89/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/89/</guid>
            <description><![CDATA[**Resolved** - 22/05/2018 20:40:03 GMT

- - -

Micro marketing pages check **failed** (server time: 22/05/2018 20:19:10 GMT)

Get https://clearbooksmicro.co.uk/: net/http: request canceled (Client.Timeout exceeded while awaiting headers)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Tue, 22 May 2018 20:19:10 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[System upgrades]]></title>
                        <link>https://status.clearbooks.co.uk/incident/85/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/85/</guid>
            <description><![CDATA[Clear Books may be unavailable for up to 15 minutes between 23:00 Saturday 19th May (BST) and 00:00 Sunday 20th May (BST) while planned upgrades are carried out]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 03 May 2018 09:39:17 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[HMRC online submissions intermittent]]></title>
                        <link>https://status.clearbooks.co.uk/incident/83/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/83/</guid>
            <description><![CDATA[HMRC are currently experiencing technical issues with their online submission system, we are therefore seeing intermittent failures when customers try to submit RTI, VAT returns or CIS through Clear Books.

They are aware of the problem and currently working towards a fix.

We'll update this page whenever we receive more information

---

**This issue has now been resolved**]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 19 Mar 2018 09:37:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Web application - System monitor]]></title>
                        <link>https://status.clearbooks.co.uk/incident/82/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/82/</guid>
            <description><![CDATA[**Resolved** - 01/03/2018 23:01:03 GMT

- - -

Web application check **failed** (server time: 01/03/2018 22:43:10 GMT)

Get https://secure.clearbooks.co.uk/account/action/login/: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 01 Mar 2018 23:01:03 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Card payments unavailable]]></title>
                        <link>https://status.clearbooks.co.uk/incident/63/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/63/</guid>
            <description><![CDATA[We are currently unable to process card payments due to an issue with our payment gateway. We are in contact with them to try and get this issue resolved and will update this page when we have more information.

---

**Resolved**

Card payments should now be working again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 17 Aug 2017 10:49:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance]]></title>
                        <link>https://status.clearbooks.co.uk/incident/49/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/49/</guid>
            <description><![CDATA[Clear Books will be unavailable for up to 5 minutes between 23:15 and 23:45 on Saturday the 20th of May 2017 while we perform scheduled maintenance]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Fri, 19 May 2017 15:11:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Problems sending emails to some addresses]]></title>
                        <link>https://status.clearbooks.co.uk/incident/29/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/29/</guid>
            <description><![CDATA[We have identified an issue which is causing problems sending mail to, and verifying some email addresses hosted by a particular domain registrar. 

We are working with our hosting provider to resolve this issue as soon as possible.

---

The issue has been resolved. We will continue to monitor for the remainder of today to ensure it does not return.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Thu, 02 Mar 2017 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Email deliverability issues]]></title>
                        <link>https://status.clearbooks.co.uk/incident/18/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/18/</guid>
            <description><![CDATA[Some customers may experience issues with emails not being delivered at present. We are working on resolving this issue and will provide an update on this page

---

Resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Fri, 27 Jan 2017 11:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Server maintenance]]></title>
                        <link>https://status.clearbooks.co.uk/incident/17/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/17/</guid>
            <description><![CDATA[Clear Books will be unavailable for up to 3 hours between 23:00 on Saturday 7th January and 02:00 on Sunday 8th January while we perform essential maintenance]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Fri, 06 Jan 2017 10:57:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Problems sending emails to some customers]]></title>
                        <link>https://status.clearbooks.co.uk/incident/13/</link>
            <guid isPermaLink="true">https://status.clearbooks.co.uk/incident/13/</guid>
            <description><![CDATA[**Resolved**

---

We've identified an issue with our hosting provider that is causing delivery of invoice emails to some customers to fail. The issue has been reported and we are currently awaiting a fix.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Clear Books service status</dc:creator>
            <pubDate>Mon, 28 Nov 2016 15:30:00 +0000</pubDate>
                                                                                                        </item>
            </channel>
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