Some systems are experiencing issues

About This Site

We're constantly monitoring the status of our systems to ensure you're always able to access your accounts. When problems are detected, they'll be listed here with regular status updates.

Past Incidents

5th October 2026

HMRC ITSA (MTD) HMRC MTD intermittent errors

We're seeing intermittent errors from HMRC's MTD for Income Tax service at the moment.

If you experience an error when making a submission or trying to set up your link to HMRC, trying again should resolve it in most cases.

4th October 2026

No incidents reported

3rd October 2026

HMRC ITSA (MTD) HMRC MTD outage

HMRC are currently experiencing an outage of their MTD services, and as a result these features will not be functioning in Clear Books.

We are awaiting a fix from HMRC.

2026-10-03 07:30:00 BST - We are seeing MTD functionality return to normal

2nd October 2026

No incidents reported

1st October 2026

No incidents reported

30th September 2026

HMRC ITSA (MTD) HMRC MTD outage

HMRC are currently experiencing an outage of their MTD services, and as a result these features will not be functioning in Clear Books.

We are awaiting a fix from HMRC.

2026-09-30 22:18:00 BST - We are seeing MTD functionality return to normal

29th September 2026

HMRC ITSA (MTD) HMRC MTD outage

HMRC are currently experiencing an outage of their MTD services, and as a result these features will not be functioning in Clear Books.

We are awaiting a fix from HMRC.

2026-09-29 14:32:00 BST - We are seeing MTD functionality return to normal

The Co-operative Bank The Co-operative Bank - Business Online Banking

We’re currently experiencing a known issue with the Co-Op business bank feed that is preventing connections and updates. We suspect a recent system change at the bank caused this. We’ve already escalated the issue directly with Co-Op and our feed provider, and we will update you as soon as they give us a fix. We appreciate your patience!

2026-10-05 11:40:00 BST - Co-op have confirmed that the issue relates to their recent system upgrades and affects third party software connected using Open Banking. They are currently working to address the issue.